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Property Services Advisor

22/07/17 1:03
0 Applications
Bryant's Bottom, Buckinghamshire
Job Type:
Full Time

An opportunity has arisen for a confident customer services person to join a thriving organisation. The role requires an individual who can effectively co-ordinate and schedule repairs/maintenance requests, manage time effectively within a reactive environment, and can confidently liaise with internal and external persons to arrange appropriate works.

Some key duties and responsibilities will include (but not be limited to):

Providing day to day co-ordination of maintenance teams - planning, allocating and scheduling maintenance 

Processing both planned and urgent repairs requests in a clear and methodical manner 

Recording and monitoring value of repairs and time scheduled to complete work (creating reports and feeding information back to supervisors) 

Building lasting relationships with technicians and advisors 

Resolving any queries and complaints in a professional and polite manner 

Using bespoke and in-house software to track repairs/maintenance work, as well as Microsoft Office packages to report information

Skills, Experience and Essential Qualities:

An ability to work effectively within a reactive environment with meet tight and changeable deadlines 

Excellent customer service and communication skills at all levels 

A personable and professional telephone manner, and ability to liaise with people at all levels 

Strong computer literacy (MS Office suite) and ability to quickly pick up new systems 

Self-motivated and willingness to learn

Location - Worcester 

Salary - £16K Plus excellent benefits 

Ref No.KT26611
Job TitleProperty Services Advisor

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